Question 1

How fast is the delivery?

Accepted Answer

Most orders are delivered instantly after payment. For high volume periods, it might take up to 15 minutes.

Question 2

Is it safe for my account?

Accepted Answer

Yes, we use official Telegram gifting mechanisms. It is 100% safe and compliant with Telegram TOS.

Question 3

What payment methods do you accept?

Accepted Answer

We accept Crypto, Credit Cards, and Apple/Google Pay.

Question 4

Is there integration with SocPanel and PerfectPanel?

Accepted Answer

Yes. You can connect your shop via our API to SocPanel and PerfectPanel to create orders and receive statuses automatically.

Question 5

What are Telegram Stars?

Accepted Answer

Telegram Stars are an in-app currency used to purchase digital goods in bots and mini apps, support content creators, and send gifts inside Telegram.

Question 6

Can I buy Telegram Stars in bulk via API?

Accepted Answer

Yes. izFragment provides a REST API for automated bulk purchases of Telegram Stars and Premium subscriptions. Check our API documentation for integration details.

Question 7

How do refunds work?

Accepted Answer

If an order cannot be fulfilled, the payment is not processed. For any issues with completed orders, contact our support team via Telegram.